Terms & Conditions

These terms and conditions apply to all purchases made from Where Is My Coffee, ACN 122 970 647.

Orders & Delivery

All orders placed through this website are subject to confirmation and acceptance by Where Is My Coffee.

Where Is My Coffee may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Where Is My Coffee requests payment for increased prices, you may cancel the order by giving notice to Where Is My Coffee, which must be received within seven days of the announcement of the increase.

Where Is My Coffee or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Where Is My Coffee as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Where Is My Coffee to be authorised to receive the goods.

If your goods include products in respect of which the law prescribes a minimum age for purchase, you must be over the age of 18 years (or such other minimum age as is prescribed by the law), and you must ensure that a person over that age is available to accept delivery of the goods. Where Is My Coffee may refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age.

If there is no-one at the delivery address or no-one of appropriate age to receive and pay for the order, Where Is My Coffee may charge you additional delivery fees.

Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.

Where Is My Coffee reserves the right to restrict sales to retail quantities when supplying resellers and distributors.

Returns & Refunds

All product returns are subject to Where Is My Coffee's Returns Policy, which forms part of these terms and conditions.

Prices & Payment

For each online order, you must pay:

  1. the applicable price for the relevant goods confirmed by Where Is My Coffee; and
  2. the delivery and handling fee specified on the website at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to Where Is My Coffee is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.

At this stage we can only accept payments using the methods stated in the Frequently Asked Questions section of this website.

We are unable to accept COD charges.

Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Where Is My Coffee.

Products

Your Account

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Where Is My Coffee in connection with any use (whether authorised or unauthorised) of your user name or password. Where Is My Coffee may suspend or cancel your account at any time without prior notice.

Pictures

Where Is My Coffee aims to include up-to-date pictures of all of the goods on this web site. However, our picture of the goods may differ from the actual goods. We recommend you read the labels on the goods carefully before using the goods.

Privacy

Where Is My Coffee will comply with Where Is My Coffee's Privacy & Security Statement. Where Is My Coffee will not reveal your personal information to external organizations except for the purposes of fulfilling your order.

Liability

Any liability of Where Is My Coffee in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Where Is My Coffee be limited to: i. in relation to goods, the replacement of the goods or the supply of equivalent goods; and ii. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Changes To Terms

Each order is governed by the terms and conditions current when the order is placed. Where Is My Coffee may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

Applicable Law

All purchases, and these terms and conditions, are subject to the laws of New South Wales, Australia.
 
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